49999 Terms & Conditions – Your Rights and Responsibilities

1. General Terms

49999 (https://49999.im) is an online gaming and betting platform. These terms and conditions constitute a legally binding agreement between 49999 and its users.

• These terms and conditions apply to the 49999 website, mobile app, and all other services.
• By using the platform, you confirm that you have read, understood, and agreed to these terms.
• 49999 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
• The English version of these terms and conditions shall be considered the official version.

2. Account Registration

To open an account with 49999, the following requirements must be met:

Age Requirement

• You must be at least 18 years old to register an account.
• A national ID or passport may be required for age verification.
• If an account is found to belong to a minor, it will be closed immediately and any winnings will be forfeited.

Single Account Policy

• Only one account per person is permitted.
• Opening multiple accounts from the same device, IP address, or household is strictly prohibited.
• If multiple accounts are found, all accounts will be closed and any balances will be forfeited.

Accurate Information

• You must provide your correct name, date of birth, address, and contact details at the time of registration.
• Providing false or inaccurate information may result in account termination and forfeiture of deposited funds.
• If your details change, please update them through our support team.

Account Security

• Keep your password confidential. You are responsible for the security of your account.
• If you suspect unauthorized access to your account, contact support immediately.
• Sharing or transferring your account to another person is strictly prohibited.

3. Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on the 49999 platform:

Deposit

• The minimum deposit is ৳50 BDT. The maximum limit depends on your account verification level.
• Deposits are supported via all major mobile banking methods, including bKash, Nagad, Rocket, and Upay.
• Deposits are typically instant. Any issues will be resolved within 24 hours.
• Deposits from third-party accounts are not accepted. The account name and payment method name must match.

Withdrawal

• Minimum withdrawal is ৳200 BDT.
• Withdrawals are typically processed within 10 minutes to 24 hours.
• KYC verification is required before making a large withdrawal for the first time.
• You cannot withdraw your full balance if bonus wagering requirements have not been met.
• 49999 reserves the right to temporarily suspend withdrawals if suspicious activity is detected.

4. Bonuses & Promotions

49999 offers a range of bonuses and promotional offers. To qualify, the following conditions must be met:

Welcome Bonus

• New members will receive a welcome bonus on their first deposit. Bonus amounts and terms are subject to change.
• A promo code may be required at registration to qualify for a bonus.
• The welcome bonus can only be claimed once per person.

Wagering Requirements

• Bonus funds cannot be withdrawn directly. They become withdrawable only after the required wagering amount has been completed.
• Wagering requirements are typically 15 to 30 times the bonus amount.
• Each bonus has its own wagering requirements, which are clearly communicated at the time the bonus is awarded.
• Not all games contribute equally to wagering requirements. Slots may contribute 100%, while table games may contribute 20%.

Reasons for Bonus Cancellation

• Bonuses may be cancelled if any terms are violated.
• Attempting to claim bonuses through multiple accounts will result in all bonuses being cancelled and the accounts being closed.
• Wagering requirements must be met before the bonus expires. Expired bonuses will be removed automatically.

5. Betting Rules

The following rules always apply when placing bets on 49999:

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet fails to confirm due to network issues, the amount will be returned to your account.
• The minimum bet amount is ৳10 BDT. Maximum limits vary by game and account level.
• Multiple bets on a single event are allowed, but placing bets on opposing outcomes (arbitrage) is strictly prohibited.

Sports Betting

• Pre-match bets can be placed up until the match begins.
• Odds in live betting may change in real time.
• If an event is cancelled or postponed, the bet will be void and your stake will be refunded.
• If incorrect odds are published, 49999 reserves the right to void the affected bets.

Live Casino

• The live dealer's decision is final.
• If a game is interrupted due to a technical error, the round will be considered void.
• Game rules are always displayed on the video game screen.

6. Prohibited Activities

The following activities may result in account termination and legal action:

• Multi-Account: Opening or operating more than one account.
• Bonus Abuse: Exploiting loopholes in bonus terms to gain an unfair advantage.
• Fraud: Opening an account or making payments using false information.
• Hacking: Attempting to gain unauthorised access to the system.
• Collusion: Colluding with other players to manipulate outcomes.
• Money Laundering: Attempting to launder money from illegal sources through the platform.
• Bots: Using automated software or bots to play.
• Arbitrage Betting: Attempting to secure risk-free profits by placing opposing bets on the same event.

7. Account Closure & Suspension

Closed by 49999

• 49999 may close an account without notice if these terms are violated.
• Balances may be frozen in cases of suspected fraud or suspicious activity.
• Your account may be temporarily suspended during an investigation.

Closed by User

• You can close your account at any time by contacting our support team.
• Withdraw any remaining balance before your account is closed.
• You may request self-exclusion as part of our responsible gaming policy.

Reopen

• To reopen a closed account, please contact our support team.
• Once self-exclusion is applied, the account cannot be reactivated until the designated cooling-off period has ended.

8. Limitation of Liability

49999 is not liable for any loss arising from the following circumstances:

• Bets or games lost due to an internet disconnection.
• Issues caused by a fault in third-party software.
• If your account password is compromised and any loss results from that.
• If a game is interrupted due to unexpected server downtime.
• If a payment fails due to incorrect information provided by the user.

However, 49999 is always committed to protecting users' interests and resolving any issues promptly.

9. Responsible Gaming

49999 believes gaming should be entertaining, not harmful. That's why we offer the following features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you are willing to lose within a given period.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off: If you need a short break, you can temporarily lock your account.
• Self-Exclusion: For a longer break, keep your account fully closed.

10. Contact & Complaints

If you have any questions or concerns about these terms and conditions, please contact us:

• Email: support@49999.im
• Live Chat: Click the chat icon at the bottom right of the platform.
• Support Hours: 24 hours a day, 7 days a week.

Complaints Process

• An initial response will be provided within 48 hours of receiving your complaint.
• Complex issues will be resolved within 7 business days.
• If you are not satisfied with the resolution, you may escalate the matter to a higher authority.